We want you to be completely satisfied with your purchase. If you’re dissatisfied, please contact one of our specialists within 30 days of your purchase to help you reselect a product and/or initiate a return. We kindly ask that any skin care products be returned unused and unopened within 30 days of the original purchase date. Please allow up to two weeks for the return to be processed. A copy of your receipt from PSRx must be included with the return. All gift card purchases are final. Gift cards cannot be returned or exchanged. We are not responsible for lost or stolen gift cards. We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.